Engineering the Perfect Handover

90 Days to Total Transparency and Technical Control

The first three months of management are the most critical for the long-term health of your scheme. At Clearview, we use a structured 90-day protocol to audit your building's history, secure its future, and establish a Single Source of Truth for the Committee.

This plan is not just a list of administrative tasks — it is a forensic deep dive into your building's physical and financial bones. By following this checklist, we ensure that every owner's investment is protected and that the Committee is empowered with the data they need to lead with confidence from day one.

Days 1–30
The Forensic Migration

Administrative and financial baseline established

Days 31–60
The Physical Audit

Structural truth of the asset identified

Days 61–90
The Strategic Alignment

12-month roadmap delivered to the Committee

Stage One

Stage 01 — Days 1–30
The Forensic Migration
Establishing the administrative and financial baseline
D1–30
Data Harvesting
Complete physical and digital records transfer

We complete the transfer of all scheme records, owners rolls, by-law registers, insurance certificates, maintenance histories, and meeting minutes from the previous manager. Every document is audited for completeness and accuracy — not simply accepted at face value.

Treasury Secured
Dedicated trust accounts opened and fund balances verified

We finalise the opening of your dedicated Sinking Fund and Administrative Fund trust accounts, verify the closing balances transferred from the previous manager, and position surplus reserves into high-yield treasury accounts — immediately.

Contract Audit
Forensic review of every existing service contract

Every service agreement — lifts, fire, cleaning, gardening, building management — is reviewed for QBCC licence compliance, current insurance certificates, performance standards, renewal dates, and termination provisions. Contracts that fail the compliance standard are flagged for renegotiation.

Resident Induction
Owner and tenant welcome briefing issued

Every owner and tenant receives a welcome briefing document providing direct contact protocols, portal access credentials, the scheme's by-law summary, and the Clearview emergency response procedure. This removes ambiguity about who to call and when from day one.

Records transferred Trust accounts active Contracts audited Residents inducted

Stage Two

Stage 02 — Days 31–60
The Physical Audit
Identifying the structural truth of the asset
D31–60
Day-Zero Engineering Audit
Independent structural inspection commissioned

We commission an independent professional engineering review of the building's structural integrity and major utility infrastructure — covering all 13 inspection streams of the Day-Zero Checklist. The resulting Remaining Useful Life schedule becomes the foundation of the Asset Preservation Plan.

Risk Intelligence Review
Insurance audited against actual replacement value

The current insurance policy is reviewed against the building's actual replacement value, current material costs, and known risk factors identified in the engineering audit. Underinsurance is a common legacy of passive management — we identify the gap before a claim reveals it.

Utility Optimisation
Electricity, water, and gas rates benchmarked

We analyse the building's electricity, water, and gas consumption data to identify immediate lazy capital in existing utility agreements. Most schemes are on auto-renewed rates that have not been benchmarked against the current commercial market in years. Quick wins identified here often offset management fees within the first quarter.

Site Inspection Gaps
Deferred maintenance and safety hazards identified

Any deferred maintenance items or safety hazards overlooked by previous management are identified and triaged by risk severity. Critical WH&S items are escalated immediately. Items requiring capital expenditure are assessed against the Sinking Fund balance and the RUL schedule.

Engineering audit complete Insurance gap identified Utility benchmarks done Safety gaps triaged

Stage Three

Stage 03 — Days 61–90
The Strategic Alignment
Delivering the 12-month roadmap to the Committee
D61–90
Compliance Calendar Launch
12-month statutory roadmap locked in

We deliver the finalised Compliance Calendar — a 12-month statutory roadmap that ensures every fire safety inspection, tax deadline, AGM notice, and levy due date is scheduled and cannot be missed. The calendar is loaded into the Digital Vault and visible to the Committee in real time.

Asset Preservation Plan
Forensic maintenance schedule presented

We present the results of the Stage Two audits and propose a forensic maintenance schedule based on actual engineering data — not generic contractor recommendations. Every major maintenance item is tied to the RUL schedule and the Sinking Fund forecast, ensuring the plan is financially executable.

Financial Integrity Report
First Clearview Standard financial statement delivered

We deliver the first "Clearview Standard" financial statement — a transparent, forensic view of every cent in the Administrative and Sinking Funds. This includes the opening audit trail, any discrepancies identified during migration, and the proposed levy strategy for Year 1.

Principal Strategy Session
Formal Committee meeting — Year 1 objectives signed off

We host a formal Day-90 meeting with the Committee to sign off on the first-year objectives, the Asset Enhancement Strategy, and the forward Sinking Fund forecast. This is the moment the transition protocol concludes and active stewardship begins.

Compliance Calendar live Asset plan presented Financial statement issued Day-90 meeting held

The Precision Handover Strategy

Two methodologies that distinguish a forensic management transition from a standard administrative changeover.

Protocol 01

The Error-Correction Protocol

Cleaning the data during migration — not inheriting another manager's mistakes

We achieve a high-performance transition by assuming that the previous records are incomplete. During the first 30 days, we don't just "accept" the old data — we audit it. This protects the Committee from legal and financial risks they may not even know exist.

Missing or outdated by-laws

Found in approximately 40% of incoming schemes. Unenforced by-laws or by-laws not updated following legislative amendments leave the Committee unable to enforce basic conduct standards.

Expired insurance certificates for contractors on-site

Contractors still appearing on the approved list whose public liability or professional indemnity has lapsed — creating uninsured exposure for the Body Corporate from any incident they cause.

Inaccurate or incomplete owners roll

Incorrect contact details, missing lot entitlement figures, or absent records of lot ownership transfers — invalidating levy notices and preventing proper voting entitlement calculation at general meetings.

Every error corrected and documented before Day 30

All identified discrepancies are corrected within Stage One and archived in the Digital Vault with a timestamp. The Committee receives a Migration Accuracy Report at Day 30 confirming the baseline is clean.

Protocol 02

The Immediate Value Recovery

Finding savings in the first quarter — before the first full levy cycle

We protect the building's treasury by looking for "Quick Wins" during the 90-day on-boarding period. By conducting forensic audits of utility rates and contractor pricing in Stage Two, we often find enough savings to offset the cost of management fees within the first quarter.

This is the difference between a "Clerk" who just pays the bills and a "Steward" who optimises the building's financial health. Our goal is to ensure that by Day 90, the Committee has a more efficient, safer, and more financially transparent asset than they did on Day 1.

By Day 90

What the Committee Has on Day 90

A clean, audited administrative record

All scheme records corrected, completed, and archived in the Digital Vault — owners roll, by-laws, insurance, and meeting history.

A forensic physical baseline

Independent engineering audit complete with RUL schedule, safety risk triage, and deferred maintenance register.

Transparent financial reporting

First Clearview Standard financial statement delivered — every cent in both funds accounted for, with the Year 1 levy strategy confirmed.

A live 12-month compliance calendar

Every statutory deadline — fire safety, AGM, tax, levy — scheduled and visible to the Committee in real time via the Digital Vault.

An Asset Enhancement Strategy

Forensic maintenance schedule, Sinking Fund forecast aligned to engineering data, and a clear capital works priority order signed off by the Committee.

Quick-win savings identified and actioned

Utility rates benchmarked, contractor fees reviewed, and at least one material saving identified to offset the cost of transition within the first quarter.

Return to the On-Boarding Process Overview

Now that you have reviewed the technical 90-day checklist, return to the On-Boarding Process page to see how we manage the complete transition journey from your current manager to Clearview.

On-Boarding Process